Environment and people

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Environment and people

• Lorcan Dempsey
• The academic library dinosaur or phoenix
• Chinese University of Hong Kong
• April 12 2007

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environment

• Workflow getting things done
• The network is inside
• Attention is scarce
• The long tail aggregating supply and demand to
  drive deeper use

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Workflow getting things done
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18 months old No FaceBook, MySpace Library?
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University of BristolStudent use of the network

• Facebook
• 20 traffic by hits
• 85 of students
• Shared space to organize their social lives
• Email
• formal
• Streaming radio, joost, skype, world of warcraft

• Traffic by volume
• Dailymotion
• Veoh
• YouTube
• Rapidshare
• Uploading.com

Martin Poulter, Ancient geeks http//ancientgeeks.
wordpress.com/2007/03/30/what-do-students-use-the-
internet-for/
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... students say they want video podcasts, or
failing that audio, of their lecturers. They
dont want less personal contact with teaching
staff, but they want to be able to catch up with
lectures on a video iPod on the train.
Martin Poulter, Ancient geeks http//ancientgeeks.
wordpress.com/2007/03/30/what-do-students-use-the-
internet-for/
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University of Minnesota http//www.lib.umn.edu/abo
ut/mellon/KM20JStor20Presentation.pps
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Self assembled digital identity
Prefabricated (e.g. CMS)
Database gt website gt workflow
Getting things done
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Workflow

• Then
• Users built workflow around the library
• Now
• The library must build its services around user
  workflow

Get into the flow Disclose into other environments
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This is important because
the network is inside what we do
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scholarly information flow?
Discovery, harvesting
Discovery,linking,embedding
aggregators
Harvesting
data analysis, transformation, mining,modeling
learning object creation, re-use
Learning teaching
Research e-science
Deposit,self archiving
Deposit,self archiving
Repositories
Validation
Publish, discovery
Discovery,linking,embedding
Data creation, capture and gatheringlab
experiments, fieldwork, surveys, grids, media,
peer-reviewed journals,conferences,
Courses, modules, Learning management systems,
learning portals,
Adapted with permission from Liz Lyons eBank UK
Building the links between research data,
scholarly communication and learning. Ariadne
36, 2003. http//www.ariadne.ac.uk/issue36/lyon/
AI services
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scholarly information flow?
Discovery, harvesting
Discovery,linking,embedding
aggregators
Harvesting
data analysis, transformation, mining,modeling
learning object creation, re-use
Learning teaching
Research e-science
Deposit,self archiving
Deposit,self archiving
Repositories
Validation
Publish, discovery
Discovery,linking,embedding
Data creation, capture and gatheringlab
experiments, fieldwork, surveys, grids, media,
peer-reviewed journals,conferences,
Courses, modules, Learning management systems,
learning portals,
Adapted with permission from Liz Lyons eBank UK
Building the links between research data,
scholarly communication and learning. Ariadne
36, 2003. http//www.ariadne.ac.uk/issue36/lyon/
AI services
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scholarly information flow?
Discovery, harvesting
Discovery,linking,embedding
aggregators
Harvesting
data analysis, transformation, mining,modeling
learning object creation, re-use
Learning teaching
Research e-science
Deposit,self archiving
Deposit,self archiving
Repositories
Validation
Publish, discovery
Discovery,linking,embedding
Data creation, capture and gatheringlab
experiments, fieldwork, surveys, grids, media,
peer-reviewed journals,conferences,
Courses, modules, Learning management systems,
learning portals,
Adapted with permission from Liz Lyons eBank UK
Building the links between research data,
scholarly communication and learning. Ariadne
36, 2003. http//www.ariadne.ac.uk/issue36/lyon/
AI services
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Course managementa reductive comparison
The relationship between VLEs and library
systems reflects the changes in practice and
internal politics wrought by the advent of
e-learning perhaps more than any of the other
systems. There is a sense in which the very
identity of libraries and their function in the
educational process is at stake. p. 67

• Central
• The library mediates access to content within the
  VLE, providing value in selection, purposing to
  particular tasks, metasearch and so on.

• Redundant
• "At one extreme the need for a library becomes
  superfluous - at its simplest this might be
  categorized as 'I've got Google, what do I need a
  library for?'" p. 67
• Necessary materials are loaded into the VLE, and
  it points to other resources out on the open web.
  

Virtual learning environments using, choosing
and developing your VLE by Martin Weller
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Workflow support
Network inside
The network concentrates and disperses
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Network environment

• Small everybody is a publisher
• Big Gravitational hubs are characteristic of the
  network environment

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The long tail
Systemwide efficiences

• Aggregation of supply
• Unified discovery
• Low transaction costs
• Aggregation of demand
• Mobilize users
• Brand

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But the global library resource is diffused
across thousands of locations
Limited aggregation of supply at network
level Fragmented discovery Management data not
used High transaction costs find it/get
it Fragmented inventory/shipping
Limited aggregation of demand at network
level Difficult to mobilize a large number of
users Not projected into user environments Weak
brand
Leads to weak gravitational pull and low network
visibility for libraries and library collections
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Chris Beckett http//www.scholinfo.com/presentati
ons/2006/8/10/the-new-world-order-in-collection-de
velopment-the-commercial-perspective.html
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• Concentration?
• Discovery to delivery
• Offsite storage?
• Preservation?
• Repository?
• Virtual reference?

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Workflow support
Network inside
The network concentrates and disperses
Attention is scarce
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What information consumes is rather obvious it
consumes the attention of its recipients. Hence
a wealth of information creates a poverty of
attention and a need to allocate that attention
efficiently among the overabundance of
information sources that might consume it.
Herbert Simon
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Attention

• Then
• Resources scarce, attention abundant
• Now
• Attention scarce, resources abundant

Competition for attention
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So
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Responses

• Then
• Vertically integrated around collection
• Now
• Create value in different ways
• Manage assets to improve the quality of research
  and learning
• Position in relation to a networked environment

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Place and space

• Space
• Opportunity costs
• Valuable real estate
• Growing pressure in many environments

• Place
• Space infused with value
• How has the value changed with changing research
  and learning practices?

• High value use of place
• Create new spaces in network environment

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Collections
stewardship
high
low

• Books
• Journals
• Newspapers
• Gov. docs
• CD, DVD
• Maps
• Scores

• Freely-accessible web resources
• Open source software
• Newsgroup archives

low
uniqueness

• Research and learning materials
• ePrints/tech reports
• Learning objects
• Courseware
• E-portfolios
• Research data

• Special collections
• Rare books
• Local/Historical newspapers
• Local history materials
• Archives Manuscripts, theses
  dissertations

high
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Ingest into local collections?

• Print collections
• Storage, digitization,
• ERM
• Knowledge bases

New behaviors and support for research and
learning Digital record more
important(prospectus, course catalog, student
records)
Make unique materials available on the web.
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Systems and services
User environment
Metasearch Resolver
Catalog
Repositories
Digitized
Researchlearning outputs
Licensed
Print
ERM Knowledgebase

Repositories
ILS
Management environment
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User environment

Management environment
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library
User environments
Management environment
Bought
Licensed
Faculty students
Digitized
Aggregations Resource sharing
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Expertise

• Developing network presence
• Visible and invisible
• Developing high value social spaces
• Supporting research and learning behaviors (see
  Minnesota study)
• Educational role in relation to scholarly
  communication, assessment of sources,
• Separation of information role from local
  collection?

• Focus more clearly moving from collection to
  supporting research, learning and personal
  development in a network environment?

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For many years, Chinese people cited a proverb
if the wine smells really wonderful, customers
will come in spite of the length of the lane.