leading change

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leading change
through collaboration
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• Co-Founder, Accelinnova
• President, Evolutionary Systems
• Director, Institute of Collaborative Leadership

Pollyanna PIXTON
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collaboration model
collaboration process
leading collaboration
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• Old school
• manages change
• knows the answers
• bureaucratic
• leader decides
• authoritarian

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• New school
• embraces change
• fosters new ideas
• collaborates
• gives ownership
• influential

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Leadership Challenges
the answers are in your organization

• Get More Done by Doing Less
• Lead Change
• Deliver the Right Product
• Meet Customers Changing Needs
• Meet Market Windows

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Project Management
None of us are as smart as all of us. - Japanese
Proverb

• How Do We Deliver?

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Leading Agile
collaboration model

• Collaboration Model
• Collaboration Process

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Project Management

• Quality Management

create an open environment
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fosters creativity and innovation, team
commitment and ownership encourages ideas
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open environment right
people
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bring the right people together from the
entire enterprise

customers marketing
sales finance technology
manufacturing stakeholders
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open environment right
people foster innovation
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Trustworthiness
stimulate creativity through
collaboration process
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open environment right
people foster innovation step
back
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and let them work
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open environment right
people foster innovation step
back
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Project Management
collaboration process

• Dependency Management

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agree to goals and objectives

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brainstorm
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• group
• in
• silence

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prioritize based on value
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Business Value Model
Purpose
Considerations
Costs and Benefits
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• individuals
• volunteer
• for what

and by when
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leading collaboration
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Collaborative Leadership
the Right People
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Passion
Best
Organizational Fit
values
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• Attract and retain
• first on the basis of integrity
• second, motivation
• third, capacity
• fourth, understanding
• fifth, knowledge
• last and least, experience.
• - Dee Hock, CEO Emeritus VISA International

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• authenticity
• attitude
• intelligence
• talent

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Project Management
trust First !

• Risk Management

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Leadership Role

• Suspicion is a permanent condition.
• - Marcus Buckingham

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decisions by teams where ever possible
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step aside, let them work

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leadership tools

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step back ?
step UP ?
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help discover a new view
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dont give the answers
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or give them the solutions
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• ask
• questions

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questions that help teams
discover solutions
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how would you like to solve it?

• How can we avoid the temptation to rescue our
  teams?
• Ask Questions.
• What would you like me to do?
• How would you like to solve that problem?
• What would you like to do?

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what would you like me to do?
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final words
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Leadership Role

• autocracy dampens peoples creativity and
  motivation
• - Ricardo Semler,
• The Seven-Day Weekend

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• a place where
• people want to be

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• people
• have
• what they need to succeed

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• People dont resist change
• they resist being changed.
• - Peter Scholtes
• 
  

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• Stand Back and Deliver co-author, published by
  Addison Wesley, due out in early 2009
• The Seven-Day WeekendRicardo Semler
• Orbiting the Giant HairballGordon MacKenzie
• Punished By RewardsAlfie Kohn (chapter 10,
  page 181)

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• accelinnova.com
• evolutionarysystems.net
• collaborativeleadership.com
• 1 . 801 . 209 . 0195
• p2_at_ppixton.com

Pollyanna PIXTON
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• Collaborative Leadership
• for a
• Smarter Planet
• The IBM Transformation Story

Sue McKinney Vice President, Development
Transformation ST Division
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• business dynamics

innovate to differentiate
responsiveness
tighter linkage to customers
time to value
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operational dynamics

predictability of schedules
quality
better use of
resources
improve product development cycles
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software group reality
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a global team
Mid-East Coast
Upper East Coast
Sweden
Canada
Poland
China
Europe
Japan
Israel
Egypt
Taiwan
West Coast
Lower East Coast
India
Malaysia
Mid-America
Brazil
Australia
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Software Group Acquisition Milestones
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Leading Agile
swg transformation

• Collaboration Model
• Collaboration Process

waterfall in the 80s iterative in the
90s agile/lean in the present
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Agile to deal with uncertainty

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process to deal with complexity
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• tools
• coupled with
• best practices

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in 2006, the Agile journey started
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educate
enable
empower
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grassroots to create excitement and
demand
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support and encouragement from senior
leaders

• Build the right product

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• 233 workshops held
• 7,000 trained
• gt70 teams using Agile

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pull and push model
CoC with full time coaches
when to mandate, measure or motivate
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business results

• Sustainable
• Competitive advantage

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improving Bottom-line Growth
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improving productivity to reinvest
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improving Product deliveries
Products HC/Product
2004
2005
2006
2007
2008
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• So, Agile was helping,
• in the process
• 
  

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Leading Agile
lessons learned

• Collaboration Model
• Collaboration Process

Leadership roles evolved
with agile adoption
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• And we had
• 
  

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more constraints and less
flexibility
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what teams needed from leaders
?
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Trust scores highest
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Unleashing Innovation
open environment

• Collaboration Process

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teams figure out how
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Trust
Respect and valued
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• reduce
• churn

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empowerment
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new Leadership role?

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• give and re-enforce
• ownership

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create a culture
of trust
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make better decisions with less churn
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step up without stifling innovation

step back and
keep focus

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Project Management

• Remove Obstacles

remove obstacles
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collaborative leadership enables us to
foster innovation
foster innovation
deliver more value
increase productivity
unleash talent
make better decisions
empowered to solve problems
the answers are in your organization.
stand back and deliver.
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results applying
collaborative leadership
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leaders empowered to change within scope of
influence
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time saved
productivity improved
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Summary

• building Trust
• across
• distributed
• teams

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collaborating to set goals
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Parting Thoughts

• discovery

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• tools
• coupled with
• best practices

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cultural collaboration integration
Work with corporate HR, learning and
values team.
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Trustworthiness
support from senior leaders
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• work smart.
• lead smart.
• collaborate.

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Thank You!
Sue McKinney Vice President, Development
Transformation IBM Software Group mckinnes_at_us.ibm.
com
And Thanks to Mary and Tom Poppendieck
Accelinnova