On the back end, voice over IP (VoIP) and unified communications (UC) generate large volumes of data. Using analytics to manage large data can assist businesses and improve infrastructure. Let's take a look at how big data can help you enhance your VoIP and unified communications.
Pandemic has undergone significant transformations in lots of contact centre business operations. Let's look at how artificial intelligence can enhance the consumer experience by reducing consumer effort.
Managing the agents of a call centre is not an easy task for any manager. To make a highly productive team, its important to be a successful manager. Here are the top 5 qualities a call centre manager should have.
We're transforming the way we communicate. You need cutting-edge communication channels that can keep up whether you're a freelancer, a small business, or part of enterprise business. Softphones are one of the most cost-effective ways to improve your business's communication. In this presentation, you will find all you need to know about softphone software and its benefits. - https://bit.ly/300kO3q
UCaaS stands for unified communications as a service. Since the whole world has shifted to remote working in this pandemic, let's see how different industries are benefitting from UCaaS.
Virtual phone numbers enable small businesses to manage the analysis of their presence economically and smoothly. Explore how a virtual phone system could benefit your small business in the above presentation.
Virtual phone numbers enable small businesses to manage the analysis of their presence economically and smoothly. Explore how a virtual phone system could benefit your small business in the above presentation.
Technological advancements that permit employees to work from anywhere, away from workplace premisses and require an agile workforce are frequently seeking a more satisfying work-life balance, and operating patterns are growing more flexible across the globe. Let us understand the top 5 tips for managing a flexible workforce in this presentation.